Update: Well, Trent just told me (11:57pm) that their system does not allow manually uploads of media (books, music, movies) files. Well, that’s silly.

I think most small businesses use the ‘Would you rather upload your feed file from your computer?’ option when uploading a feed to Shopping.com. Well, this feature seems to be down…

SingleFeed and all data feed management companies upload through FTP, but that must leave thousands of businesses which use this feature. I emailed Shopping.com to get a status update. Hopefully this issue will be resolved soon.

This is the type of post that I’d like the shopping engines to make themselves. As I said in one of my introductory posts, Yahoo!, Google, and recently Microsoft, do a great job of communicating outages/problems - especially when SEW or Webmaster World find a problem. It’s time for the shopping engines to step up to the plate on this one. No one can be perfect - in no way am I chiding SDC for this one feature being down - I just want them to reach out to merchants and let them know what’s up.

How can merchants love their feeds if they can’t even get them up on an engine?